The area around Horley is covered by the authorities shown on the left of this page.
All of these local authorities have web pages where you can report problems. We have included links below to some of the special pages. Please contact Horley Online if we have missed anything or you spot any errors.
Fly-tipping - removing fly-tipping from private land will normally incur a charge
Reigate & Banstead page: anti-social behaviour with link to complaint forms: Link.
Full dog waste bins
Overfull litter bins
Traffic accident debris
Litter and leaf sweeping
Mud on the road - non immediate hazard
Spillages on the road
Reigate & Banstead page: with link to complaint forms: Link.
If you are concerned about either what looks or feels like a fraud, or know of one, contact Action Fraud, the National Fraud & Cyber Crime Reporting Centre. They can advise and help. You can also contact Citizens Advice centres.
Reigate & Banstead greenspaces team page: with link to complaint form Link.
Trees: Trees on the highway are the responsibility of Surrey County Council so please report that to them. See below.
If the highways matter you want to report is an emergency or issue you think is dangerous call Surrey County Council’s Contact Centre on 0300 200 1003. Potholes are also an SCC matter and can be reported using the potholes online form.
Enquiries about highways, road maintenance and cleaning, road works and road safety should be directed to Surrey County Council (SCC), the organisation responsible for most roads in Surrey, or West Sussex County Council for roads leading to Crawley including the A23 Gatwick roundabout and Povey Cross Road.
If the matter you want to report is an emergency or issue you think is dangerous call Surrey County Council’s Contact Centre on 0300 200 1003.
Report dangerous roads to Surrey County Council.Link.
Report dangerous roads to West Sussex County Council. Link.
Report dangerous roads to Mole Valley District Council.Link.
Reigate & Banstead page: noise nuisance with link to complaint form: Link.
Government website: how councils deal with noise nuisance complaints: Link.
Reporting an emergency
Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.
Reporting a non-emergency
Call 101 to report crimes that are not an emergency.
Potholes are the responsibility of either Surrey or West Sussex County Councils.